If for any reason the customer wishes to return their item, the item must be returned within 30 days after receipt, unused, for a complete refund. Returns will not be accepted after 30 days. The 30 day return allotment begins on the delivery date of the item.

CaddyTrek Canada ONLY accepts returns purchased directly through CaddyTrek Canada and the CaddyTrek Canada website (www.caddytrekcanada.ca),

If the unit was purchased through another authorized dealer, please see the dealer regarding their return policy. CaddyTrek Canada DOES NOT accept returns from purchases made through other authorized dealers or third party.vendors.

All returns to CaddyTrek Canada must be authorized prior to shipment. A Return Merchandise Authorization (RMA) number is provided solely by CaddyTrek Canada to authorize the return. Any shipment received by CaddyTrek Canada without an RMA will be refused at time of delivery and any costs associated with the refusal will be the responsibility of the customer.

Returns must be shipped in accordance with the following guidelines:

• Product must be unused.
• Returns must be in its original packaging.
• Returns must include any accessories (if applicable) and documentation that came with the original shipment.
• Returns must be shipped in the original shipping carton. Use original packing materials to ensure that the contents remain undamaged.
• Customer pays for return shipping.

If customer fails to adhere to CaddyTrek Canada's Return Policy, the returned shipment will be refused at time of delivery and any costs associated with the refusal will be the responsibility of the customer. To receive a RMA number, please contact CaddyTrek Canada at (506) 273-0708.

All returns are evaluated at time of CaddyTrek Canada receiving the package. Damage incurred during the shipping transit will be the responsibility of the customer including any additional fees. CaddyTrek Canada reserves the right to make a final assessment to determine the condition of the returned item(s) and to refuse the return if guidelines listed above are not met.

Canceling an order. You may request a cancellation of your order, provided your order has not already been shipped. Please call during our business hours Monday through Friday, 9 a.m. to 5 p.m., Atlantic Time to cancel your order. If your account has already been charged, you will receive a credit back to your account within approximately 5 to 7 business days. Please never request to cancel an order through email as we may not receive it in time.